Refund Policy
Last updated: November 2026
We want you and your little one to love every toy.
Eligible refunds
- Unused items returned within 30 days of delivery in their original packaging.
- Items that arrive damaged or defective: email us a photo within 7 days and we will replace or refund them.
Non-refundable items
- Gift cards.
- Teethers and items that have been used or mouthed, for hygiene reasons, unless they are defective.
Processing
Once we receive and inspect your return, refunds go back to your original payment method within 5–10 business days.
Questions
Contact hello@apexstonegroup.com.